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Privacy Policy 私隱政策

本私隱政策條款旨在解釋「Farah Pearl」及其網站http://www.farahpearl.com.hk（「本網站」）在收集、保留、儲存及分享個人資料方面的做法。Farah Pearl公司有權修改本「私隱政策條款」，而有關修改將登載於本網站上。

Farah Pearl及本網站均尊重向本公司提供個人資料的人士之私隱權，並遵守香港特別行政區的個人資料（私隱）條例(Cap.486)的規定。

本公司從本網站所收集的個人資料（定義見個人資料（私隱）條例），可能包括但不限於以下各項內容：

  • 您必須提供姓名、聯絡地址、電話號碼、電子郵件帳號、交易記錄，以及自願性地提供信用卡號碼、銀行名稱、信用卡有效日期及其他相關資料以訂購貨品或要求有關服務；

  • 瀏覽者的個人電腦網絡協定位址（IP Address）及地區等，曾瀏覽本網站的時間、瀏覽器類別及曾瀏覽的網頁；

  • 有些個人資料可能會在互聯網上透過「曲奇檔案」（cookies）收集。曲奇檔案是個人電腦互聯網瀏覽器自動封存在某個網站的零碎資料，可經該網站存取。Cookies收集的是匿名的集體統計資料，並不包括姓名、地址、電話及電郵地址等個人聯絡資料。大多數互聯網瀏覽器都會自動使用曲奇檔案，您亦可以編輯瀏覽器選項來封鎖此功能，然而您可能因此無法進入本網站的某些網頁。

本網站於網上收集的客戶個人資料會用作本公司向您提供貨品或服務（包括但不限於聯絡買方以核實資料及完善交貨安排）、處理查詢及投訴、做服務調查的用途，並不會作任何直銷之用，亦不會公開予任何與訂購無關的人士。此外，您的個人資料亦可能根據所需情況就上述用途而轉讓或披露予下述（包括但不限於）以下各方：

  • 提供貨品或服務（包括但不限於聯絡買方以核實資料及完善交貨安排）；

  • 申請、日常運作、延續使用及終止使用本網站所提供的貨品或服務；

  • 本公司的代理商、供應商、合作夥伴或任何其他貨品或服務提供者，以供其用於類似或相關的用途；

  • 核實您的身份；

  • 按本公司有約束力的任何法例要求，向任何香港政府機關披露個人資料；及

  • 內部統計調查和分析。

本公司在收集您的個人資料時，將會：

  • 向您說明本公司正在收集您的個人資料以及收集的用途；及

  • 說明本公司如何儲存個人資料的方法，以及可供您查閱、更改及刪除已儲存個人資料的方法。

您的個人資料無論如何儲存，將只限於本公司已獲授權查閱該等資料的員工方可查閱。凡以電子方式儲存的個人資料，將以加密保障，並只限Farah Pearl的獲授權人員方可查閱。被指定負責處理個人資料的員工，只會在按照本收集個人資料聲明的規定下進行相關處理。

若基於任何理由（包括向您追討您欠本公司的任何款項），本公司有必要在法律程序中對您採取行動時，您明示同意，在識別您的身份及對您中需要使用您的個人資料時，可以使用您所提供的個人資料作依據。

本公司在為貫徹您的個人資料被收集的目的所需的時間內保留您的個人資料。公司亦可為統計目的而保留個人資料檔案。直至該等資料已不再存有任何直接或有關的用途後，便會刪除或銷毀該等資料。

您有權要求查閱及更正本公司持有關於您的個人資料。相關要求可聯絡Farah Pearl，向本網站提出，本網站在接獲此等要求後，將盡快處理。

This privacy policy is designed to explain the practices of "Farah Pearl" and its website http://www.farahpearl.com.hk ("this website") regarding the collection, retention, storage, and sharing of personal data. Farah Pearl reserves the right to modify this "Privacy Policy," and any amendments will be posted on this website.

Farah Pearl and this website respect the privacy rights of individuals who provide personal data and comply with the Personal Data (Privacy) Ordinance (Cap.486) of the Hong Kong Special Administrative Region.

The personal data collected from this website (as defined in the Personal Data (Privacy) Ordinance) may include, but is not limited to, the following:

  • You must provide your name, contact address, phone number, email address, transaction records, and voluntarily provide credit card numbers, bank names, credit card expiration dates, and other relevant information to order goods or request related services;

  • The personal computer's network address (IP Address) and location, the time you visited this website, browser type, and the web pages you viewed;

  • Some personal data may be collected online through "cookies." Cookies are small pieces of data automatically stored by your web browser on a website, which can be accessed by that website. Cookies collect anonymous collective statistical data and do not include personal contact information such as names, addresses, phone numbers, and email addresses. Most web browsers automatically use cookies, and you can edit your browser settings to block this function; however, you may not be able to access certain pages of this website.

The customer personal data collected online will be used by the company to provide goods or services to you (including but not limited to contacting the buyer to verify information and complete delivery arrangements), handle inquiries and complaints, conduct service surveys, and will not be used for any direct marketing purposes or disclosed to anyone not involved in the order. In addition, your personal data may be transferred or disclosed to the following parties (including but not limited to) as needed for the above purposes:

  • Providing goods or services (including but not limited to contacting the buyer to verify information and complete delivery arrangements);

  • Application, daily operations, continuation, and termination of the goods or services provided by this website;

  • The company’s agents, suppliers, partners, or any other goods or service providers for similar or related purposes;

  • Verifying your identity;

  • Disclosing personal data to any Hong Kong government authorities as required by any applicable laws; and

  • Internal statistical surveys and analyses.

When collecting your personal data, the company will:

  • Inform you of the personal data being collected and its purposes; and

  • Explain the methods of how personal data is stored and how you can access, change, or delete stored personal data.

Your personal data, regardless of how it is stored, will only be accessible to employees authorized by the company. Any personal data stored electronically will be secured by encryption and accessed only by authorized personnel of Farah Pearl. Employees assigned to handle personal data will only process the data in accordance with this privacy policy.

If, for any reason (including collecting any amounts owed to the company), the company needs to take legal action against you, you explicitly agree that your personal data provided can be used to identify you in legal proceedings.

The company will retain your personal data for the duration necessary to fulfill the purposes for which it was collected. The company may also retain personal data records for statistical purposes. Personal data will be deleted or destroyed once it is no longer needed for any direct or related purposes.

You have the right to request access to and correction of your personal data held by the company. The website will process these requests as soon as possible after receiving them.

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